• I haven't received the Activation Link

    In order to access your tickets via your Profile your account needs to be activated. If you haven't received the Activation link please do the following:

    - Check your junk/spam folder for the activation email.

    - Check all your email folders for the activation email, as your email provider may have automatically sorted your email into a certain folder

    - In your email settings, check that notifications@shoobs.com / info@shoobs.com or any @shoobs.com emails are not your in your emails blacklist/blocked/spam list.

    - In your email settings, add notifications@shoobs.com / info@shoobs.com and @shoobs.com email addresses to your whitelist/safe list.

    After the above please RESEND your activation email here - https://shoobs.com/users/confirmation/new.