• I've heard an event is cancelled what do I do?

    Please be aware that if an event is cancelled on Shoobs.com you should always receive a direct email from notifications@shoobs.com with a title starting 'Event Cancellation Notice...'. Please check the inbox or junk mail folder of the email address associated with your Shoobs account.

    If you have not received any emails from Shoobs.com, please contact us immediately at info@shoobs.com so that we can investigate this matter.

    If you have received any contact from the event organiser i.e. a text, email, social media blast advising of a cancellation, again please contact us at info@shoobs.com immediately so that we can investigate this matter, as events must always be cancelled online.